Volcano and Beach

Conditions and cancelation policy

If you want to report the trip, there is no cost as long as there is no price increase in the services, but you must pay the supplement, if it is for a flight cancellation or an illness due to a pandemic issue, it is enough to send us a document stating it and just pay the transfer cost for the refund.

Any modification or cancellation of reservation can be made by phone or mail.

• Plus 25 days before the date of the circuit, you pay a penalty of 3% of the price of the pass for the management costs.
• If you book and cancel between 24 and 20 days before the date of arrival, there is a penalty of 5% the price of the pass.
• If you cancel between 19 and 15 days before the date of arrival, there is a deduction of 40% the price of the Tour.
• If you cancel 14 days before the date of arrival, there is a deduction of 50% the price of the Tour.
• If you cancel between 14 and 8 days before the date of arrival, there will be a deduction of 75% u total
• If you cancel 7 days before the date of arrival, there will be a penalty of 100% of the total reservation.
• If the client does not show up at the time for the tour booked, 100% of the prepaid price will be charged.